Why Brand Experience (BX)?
It’s the ultimate gauge of Experience Management. Through social listening, market research & customer feedback, we transform how brands are perceived and interacted with – on every touch point – at any time.
Bringing a powerful suite of solutions and research methods together to analyse your experience data, we offer insights that are instantaneous, actionable, and open – allowing your organisation to maximise its customer value in response to market changes and trends.
OUR BRAND EXPERIENCE SOLUTIONS
Creative & Digital Enhancement
Creating dynamic campaigns that achieve goals by talking to the right people at the right time.
- Campaign Segmentation & Personalization
- Dynamic Creative Automation
- Ad & Copy Testing
- Lead Generation
Agency Relationship Model
Assuring that processes work seamlessly and for the benefit of both the agency and the client.
- Agency Performance Audit & Assessment
- Hybrid Model Setup and Implementation
- Client/Agency Process Workshops
MarTech Automation & Integration
Harnessing the power of your data to optimise experiences and performance.
- Marketing Automation
- MarTech Stack Integration
- MarTech Stack Enablement
- Content Automation
Sensory Platform
Securing real-time whole market trends and competitor insights that easily inform your next actions.
- Social & Online Listening
- Market Research
- Market Analytics
- Website Traffic Analytics
Reflex Engine
Developing your ability to deliver trustworthy, relevant and convenient customer experiences.
- Agile Marketing Communication
- Planning & Performance Consulting
- Reflex Process Enablement
- Content Strategy
Omni-point Experience
Transforming every one of your contact points into a frictionless path for your consumers.
- User Experience
- Touchpoints Study
- Attribution Modelling