October 15, 2025
Date
Crowne Plaza Riyadh RDC, KSA
Location
Welcome to Experience KSA 2025, in partnership with Medallia
Experience KSA 2025, in partnership with Medallia is a premier experience management event tailored for executive leaders, practitioners, and innovators driving the future of customer and employee experience. Held in the heart of Riyadh, this one day summit brings together a unique blend of global expertise and local insight to explore how experience-led strategies can unlock growth, loyalty, and lasting competitive advantage in the Kingdom and the wider GCC region.
Saudi Arabia is undergoing unprecedented economic transformation as part of Vision 2030, creating fertile ground for customer and employee-centric innovation. From telecom to energy, financial services to government, organizations are embracing experience management as a strategic lever to drive value. Experience KSA 2025, in partnership with Medallia provides a rare opportunity for leaders to learn, share, and shape this transformation.
Event agenda
9:00 – 10:00 am