Sustainability

Net-Zero and Climate Action

As climate risks intensify and regulatory demands accelerate, organizations are expected to play a proactive role in the transition to a low-carbon economy. Investors, regulators, and customers are prioritizing climate performance as a measure of future resilience. To lead in this environment, organizations must go beyond commitments and design clear, measurable pathways to net-zero. A well-executed climate strategy positions the business for long-term competitiveness and operational efficiency.

CX Strategy as the Foundation

Seamless Integration

Driving Loyalty and Growth

Building Trust and Competitive Edge

What You Gain

Our Net-Zero and Climate Action services help organizations

Measure and disclose carbon emissions across operations and value chains.

Set credible science-based targets and define achievable reduction paths.

Design net-zero strategies integrated with operations, procurement, and innovation.

Activate implementation through structured execution roadmaps.

Improve transparency and compliance with global standards such as SBTi, CDP, and GHG Protocol.

How we Help You Succeed

Carbon Emissions Reporting and Disclosure

Measure Scope 1, 2, and 3 emissions using GHG Protocol-aligned methodologies. Develop accurate and audit-ready disclosures tailored to investor and regulatory requirements.

Carbon Emissions Target Setting

Set science-based carbon reduction targets in line with global climate goals. Align internal functions to support operational, financial, and reputational goals.

Net-Zero and Decarbonization Strategy Design

Identify key emissions levers across business units, supply chains, and infrastructure. Design phased decarbonization initiatives including renewable energy, low-carbon operations, and green procurement.

Strategy Activation and Roadmap Execution

Translate strategy into a clear execution plan with priorities, timelines, and KPIs. Build governance models, cross-functional ownership, and progress-tracking mechanisms.

Why Choose New Metrics

Technical expertise in carbon measurement, modeling, and reduction pathways.

Experience aligning net-zero strategies with operational realities and sector-specific demands.

Strong partnerships with sustainability tech platforms to support automation and optimization.

Proven frameworks for activating roadmaps and delivering measurable progress.

All our Services

Research and Insights

Growth Enablement

Customer Experience CX And Engagement

CX Maturity Assessment

Strategy and Operating Model

Voice of Customer Programs (Medallia, Sprinklr)

CX Enhancement & Personalization

Service Design & Optimization

Customer Journey Mapping