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Analyst

Technology & Analytics
On Site
Riyadh, KSA
We are seeking a skilled and motivated Technology & Analytics Analyst The ideal candidate will support the technical design and delivery of Experience Management solutions, translating business needs into technical specifications and implementing Digital and Cloud solutions. This role demands strong problem-solving skills, excellent communication, the ability to write and speak in Arabic, and a collaborative mindset to drive successful outcomes for our clients.
About the job
We are seeking a skilled and motivated Technology & Analytics Analyst The ideal candidate will support the technical design and delivery of Experience Management solutions, translating business needs into technical specifications and implementing Digital and Cloud solutions. This role demands strong problem-solving skills, excellent communication, the ability to write and speak in Arabic, and a collaborative mindset to drive successful outcomes for our clients.

Key Responsibilities

  • A results-driven mentality with proven ability to sell and project a positive, professional attitude.
  • The ability to effectively communicate in both English & Arabic.
  • High energy with hunter mentality and strong work ethic.
  • Master’s or bachelor’s degree in Information Technology/Systems, Business/Systems Analysis.
  • Experience web technologies, JavaScript – transformation fields, CSS – web-survey design, HTML – advanced survey configuration & email template, XML – data processors and integration technologies/protocols (APIs, REST, HTTP, SFTP, etc.)
  • A minimum of 1 year experience with business and technical requirements analysis, modeling, verification, and methodology development.
  • Experience in using some query/programming languages or IT Tools to be able to translate business requirements to technical specifications.
  • Experience in designing and implementing reporting solutions and self-service analytics using tools such as Tableau.
  • Advanced skills in data visualization tools like Tableau, QlikView, Power BI
  • Understanding of common security concepts and standards (SSO, SAML, OAuth, RBAC, etc.).

At New Metrics, we are committed to creating an inclusive, flexible, human-centric and supportive work environment.

When you join our team, you can expect:

  • Exceptional trust based culture that fosters inclusion, creativity, and innovation:
    • 91% of employees feel engaged, reflecting our ongoing efforts to deliver the best in class employee experience
    • 94% of our employees feel included and have a sense of belonging
    • 94% of employees trust their manager
  • Collaboration with a passionate and high-performing team that values appreciation of individual attributes and diverse perspectives
  • Exposure to a global brand known for its commitment to excellence and making a difference in creating human value
  • A comprehensive focus on flexibility, wellness and result orientation in operation
  • Strong focus on life-long learning and continuous development, along with opportunities to enhance your skills and knowledge
  • Equal opportunities for growth and development, supported by subsidized professional qualifications and paid professional memberships to advance your career
  • A commitment to environmental sustainability, creating a positive impact on the world around us

Join our passionate team at New Metrics and make a meaningful impact on the world of experience management! Our values, mission, and culture drive us to create flawless experiences that matter. If you’re ready to delve deeper and contribute to our vision, apply now. We can’t wait to hear from you!

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